tg775 Privacy Policy – How We Handle Your Personal Data

1Introduction

tg775 ("we", "us", "the platform") operates the tg775 website and mobile application, providing online gaming and sports betting services to players in the Philippines. This Privacy Policy describes how tg775 collects, uses, stores, and protects personal information relating to registered players and visitors to our platform.

This policy applies to all personal data processed in connection with your use of tg775 — from the moment you visit our website through to the full lifecycle of your registered account. By creating a tg775 account and using our services, you acknowledge that you have read this Privacy Policy and consent to the data practices described within it.

This Privacy Policy should be read alongside the Terms and Conditions, which govern the overall relationship between tg775 and registered players.

2Data We Collect

tg775 collects personal data through several channels, including direct submission by you during registration, through platform usage activity, and via technical collection from your device. The categories of data we collect include:

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

3How We Use Your Data

tg775 uses the personal data we collect for the following purposes:

• Account management — creating and maintaining your registered tg775 account, including OTP-based login security and session management.
• Identity verification (KYC) — confirming your identity and age to meet platform eligibility requirements before enabling withdrawals.
• Payment processing — processing PHP deposits and withdrawals through your selected Philippine banking channel or e-wallet.
• Platform operations — providing access to games, betting markets, promotions, and all other tg775 services.
• Customer support — responding to account queries, technical issues, and responsible gaming requests submitted through live chat or email.
• Responsible gaming monitoring — tracking gaming patterns to identify potential problem gambling indicators, supporting self-exclusion requests, and managing deposit and time limits.
• Fraud prevention and security — detecting and preventing unauthorised account access, duplicate accounts, bonus abuse, and other fraudulent activity.
• Account communications — sending transaction confirmations, security alerts, and account-related notifications.

We do not use your personal data for any purpose beyond what is described here without obtaining your separate consent first.

4Legal Basis for Processing

tg775 processes your personal data on one or more of the following legal grounds, in accordance with applicable data protection law including the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing required to deliver the services you signed up for, including account creation, payment processing, and game access.
• Legal obligation — processing required to comply with applicable laws, including identity verification requirements and responsible gaming obligations.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent — processing based on your explicit consent, such as receiving promotional communications. You may withdraw consent for these purposes at any time by contacting support.

5Data Sharing

tg775 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data with the following categories of third parties only where necessary to operate the platform:

• Payment processors — Philippine banking institutions and payment infrastructure providers used to process PHP deposits and withdrawals.
• Identity verification providers — third-party KYC services used to verify government-issued identification documents submitted during the verification process.
• Platform infrastructure providers — hosting, cloud storage, and security service providers that support tg775's technical operations under contractual data protection obligations.
• Game content providers — providers of slots, live casino, and other game content may receive limited session data necessary to deliver the game experience.
• Regulatory and law enforcement — where tg775 is legally required to disclose information to authorities or in response to a valid legal order.

All third parties with whom tg775 shares personal data are required to handle that data in accordance with applicable privacy law and are bound by contractual data protection obligations.

6Data Retention

tg775 retains personal data for as long as your account remains active and for a period thereafter as required by applicable laws. Specific retention considerations include:

• Account and transaction records are retained for the period required under applicable financial record-keeping rules from the date of the last account activity.
• KYC documents and identity verification records are retained for the period required by applicable anti-money laundering and identity verification regulations.
• Responsible gaming records — including self-exclusion history — are retained to ensure exclusions are respected across any future account applications.
• Support correspondence is retained for a period sufficient to resolve any follow-up queries or disputes.

When data is no longer required for any active purpose and no legal retention obligation applies, tg775 will securely delete or anonymise it.

7Cookies and Tracking Technologies

tg775 uses cookies — small text files stored on your device — and similar tracking technologies to support platform functionality and understand how players use the service. The types of cookies we use include:

• Essential cookies — required to keep your session active, remember your login state, and enable core platform features. These cannot be disabled without affecting platform usability.
• Functional cookies — remember your platform preferences such as language and display settings between sessions.
• Analytics cookies — collect anonymised data about how pages are used and how players navigate the platform, helping us improve the user experience over time.
• Security cookies — support fraud detection and account security monitoring by tracking unusual access patterns.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use specific features of tg775. Continuing to use the platform without changing your browser cookie settings is taken as acceptance of our use of cookies as described above.

8Data Security

tg775 applies technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• SSL/TLS encryption on all data transmitted between your device and the tg775 platform.
• OTP-based login verification to protect account access from unauthorised third parties.
• Access controls restricting internal access to personal data to staff with a legitimate operational need.
• Security monitoring to detect and respond to suspicious activity or potential data security incidents.

While tg775 takes these security measures seriously, no data transmission over the internet or electronic storage system is entirely without risk. You are also responsible for keeping your own account credentials secure and not sharing your login details with any other person.

If you believe your tg775 account has been compromised or you have experienced unauthorised access, contact our support team immediately so we can take action to secure your account.

9Your Privacy Rights

As a tg775 player and data subject under applicable privacy law, you have the following rights in relation to the personal data we hold about you:

• Right to access — you can request a copy of the personal data tg775 holds about your account.
• Right to correction — you can request that inaccurate or incomplete personal data be corrected. Some corrections must be supported by documentation.
• Right to deletion — you can request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may require us to retain certain records.
• Right to object — you can object to processing based on legitimate interests, including direct marketing communications.
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time. This does not affect processing carried out before the withdrawal.
• Right to data portability — you can request a copy of your personal data in a commonly used, machine-readable format for your own use or transfer to another provider.

To exercise any of these rights, contact tg775 support at [email protected] with the subject line "Privacy Request." We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

10Children and Minors

tg775 is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Registration requires confirmation of age, and KYC verification confirms date of birth through government-issued identification.

If tg775 becomes aware that personal data has been collected from a minor, the account will be immediately closed, all associated data will be deleted, and any funds held will be returned after investigation. If you believe a minor has registered on tg775, please contact support at [email protected] immediately.

11Changes to This Privacy Policy

tg775 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When changes are made, the updated policy will be published on this page with a revised review date at the top.

For significant changes, tg775 may notify registered players by email or through an in-platform notification. Continued use of tg775 after publication of an updated Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure and data deletion where applicable.

12Contact Us

If you have any questions about this Privacy Policy, how tg775 handles your personal data, or if you wish to exercise your data privacy rights, please contact us:

• Email: [email protected] — use subject line "Privacy Request" for data-related queries
• Live chat: available within the tg775 platform when you are logged in to your account

For general platform questions, visit the FAQ page. For questions about account rules and usage policies, visit the Terms and Conditions page. For responsible gaming support and self-exclusion tools, visit the Responsible Gaming page.